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Go Rent orders pick up point
Dubai - Ras Al Khor Industrial Area 1 - 17 10D Street - Block D Store S01
Every day from 10:00 AM to 6:00 PM
Holidays: without holidays
To map
Hotline:
+971585957160
We've updated the terms for receiving the professional discount. To get a 10% discount, you need to: Provide a link to your website or active social ...
If you place orders as a professional, your professional discount can increase as your turnover grows: After exceeding a turnover of 500 000, 1% is a...
When the order includes items that are under restoration. If you are placing an urgent order, meaning an order that needs to be issued today or tomor...
After placing an order, you have 2 calendar days (not 48-hours period) to make a prepayment of 50% of the total order amount (the day of placing the o...
Placing an order is simple: select items from the catalog on the website and add them to your cart. Specify the dates for receiving and returning the ...
Yes, to ensure the safety of items and the timely return of orders, we use a security deposit system in our collaboration with clients. The security d...
You can receive and return items using Go Rent's courier service by specifying the delivery time and location in your order. Alternatively, you can pi...
Yes, if you cannot personally receive or return the order, you may send a trusted person to our collection point. To verify their authority to receive...
Items must be returned in their original packaging. Compensation will be charged for the loss or damage of branded boxes and bags. The original packag...
The base rental prices for items are listed in the catalog on the website. Pay the base rental cost and use the items for up to 3 days (an additional ...
If an item is lost, you will need to pay compensation according to our price list. If the security deposit covers the compensation amount, it will be...
Compensation for damaged items is determined based on an evaluation by a repair specialist. If the item cannot be reasonably restored to a rentable co...
Yes, but there are a number of restrictions: We do not deliver items to venues more than 200 km outside the city; Not all items are available for of...
Call or write to Go Rent's client line at the following numbers: Dubai - Ras Al Khor Industrial Area 1 - 17 10D Street - Block D Store S01: Tel.: +9...
The Company provides only the following documents when requested by the Venue or Event Organiser: a copy of the Company's Trade License; a copy of t...
Yes, you can cancel an order. If a paid order is canceled 2 days or earlier before the self pick up date, we refund the full prepayment amount. The fu...
Delivery Cost The cost of delivery is calculated automatically when placing an order on the website — for both ways (there and back). For deliveries...
Setup is performed by Go Rent specialists. For self-pickup, it is done by you or workers hired by you.
Yes! Organize delivery and setup yourself (except for certain categories of items, such as large furniture and soft chairs). To properly plan transpor...
When washing items yourself, it is strictly prohibited to use a dishwasher, abrasive materials, or a temperature setting above 50 °C. This can damage ...
For such cases, we provide compensation for delayed return — 50% of the rental cost of the delayed items for each day of delay. We recommend placing y...
The urgency surcharge is 10% of the order cost and 10% for urgent delivery and setup. This surcharge applies if you place an order to be received toda...
List of situations where additional fees may apply: if free parking is unavailable, paid parking is covered by the client; carrying furniture or ite...
💬 HOW TO REACH US GO RENT customer support is provided through the app chat. You can contact us there for any question: Placing orders Changes and c...
The GO RENT website and app operate on the same database. This means: One account for login (same username and password) Unified pricing, availabilit...